We offer absolutely FREE delivery worldwide. *
US orders ship by e-packet, which is a US postal service product. US orders usually take between 7 and 14 days to arrive at their destination, but can take longer from time to time.
Worldwide orders ship by EMS. International orders most often take between 15 and 25 days to arrive at their destination, but sometimes take up to 40 days depending on where you are in the World. Occasionally, depending on various factors like customs, Worldwide orders can take in excess of 40 days to arrive.
How can I check my order status?
Sign in to your Account (the one that you made your order with) and click on “Track Order”. In some instances, carrier’s tracking information may only be available in 1-2 business days after the order is shipped.
Will my package be delivered to my house or to the post office for me to pick it up?
Your phone cases will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.
When will you ship my order?
Orders placed using our standard shipping will be processed within 3 business days.
Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
Import Taxes & Duties
Some countries outside the United States may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.